Halloween bake boxes: order by 24 October for collection on Friday 30th
Busy Lizzie’s Cakes
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Ordering & FAQ

Everything you need to know

Ordering a cake should be the easy part. Here’s how it works, and answers to the questions Liz gets asked most.

  • Collection

    Collection only, from Alvaston, Derby (DE24). The full address comes with your order confirmation.

  • Collection days

    Wednesday, Thursday, Friday, Saturday, in slots between 10:00 and 18:00.

  • Notice

    Cakes need at least 7 days, bakes 3 days. Weddings: as early as you can.

  • Deposits

    A 50% deposit secures your date. Liz will send payment details when she confirms your order.

How ordering works

Four easy steps to cake

  1. Choose or design

    Pick from the shop, or build your own cake in 3D. Something unusual? Just ask.

  2. Pick a collection day

    Choose a day and time slot at checkout. Cakes need about a week’s notice.

  3. Liz confirms

    Liz checks every order personally and sends deposit and collection details.

  4. Collect from Alvaston

    Pop round to collect your bake, boxed up and ready to make someone’s day.

Deposits, allergens & FAQs

FAQ

Questions, answered

Can’t find your answer? Send Liz a message.

How far in advance should I order?

Celebration cakes need at least a week’s notice, bakes a few days. Weddings and big orders: as early as you can, as dates fill up. Pre-order boxes have their own cut-off date shown on the product.

Do you deliver?

All orders are collected from Alvaston, Derby. The exception is wedding cakes, which Liz delivers and sets up at your venue.

How do I pay?

You don’t pay online yet. When Liz confirms your order she’ll send deposit and payment details. A deposit secures your date.

Can you make vegan or gluten-free cakes?

Yes. Vegan and gluten-free options are available on many cakes and bakes. Liz’s kitchen handles all allergens, so she can’t guarantee anything is free from traces. Please read the allergen information.

Can I have a theme or character?

Absolutely. Use the cake builder or the Themed Character Cake, and tell Liz the theme. Toppers and edible images are made by Maggie Anna Cakes & Treats.

How should I store my cake?

Keep it somewhere cool and out of direct sunlight, ideally in its box. Buttercream cakes are best eaten within 3 days; bring to room temperature before serving.

Can I change or cancel my order?

Message Liz as soon as possible. Deposits are non-refundable once she’s bought ingredients or turned other orders away. Full terms are on the Terms page.

Get in touch

Got an idea? Tell Liz

Something not in the shop? A themed cake? A question about allergens? Send a message and Liz will get back to you.

Send Liz a message

Liz usually replies within a day or two.

Or email busylizziescakes@gmail.com · call 07557 945184 · message on Instagram